Assistant Customer Care Support Representative at Gruvyvest Finance

Full time @ListingAPI-2 posted 7 months ago in Fintech
  • Ikeja, Lagos, Gruvyvest Finance View on Map
  • Post Date : February 22, 2023
  • Apply Before : March 31, 2023
  • 0 Application(s)
  • View(s) 130
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Job Detail

  • Job ID 22576
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description
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Job Description

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Title: Assistant Customer Care Support Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Description 

  • Maintain a Positive and professional towards at all times
  • Assist the head customer service representative. attend to customers’ inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customers’ complaints
  • knowing our products in and out so that you can answer all questions
  • keeping records of customers’ transactions, comments and complaint
  • Providing feedback on the efficiency of the customer service process
  • Ensure customer satisfaction and provide customer service support
  • Daily update of customers’ investment details.

Requirements

  • Interested candidates should possess a Bachelor’s Degree in relevant fields.
  • Interested applicants should not be more than 26 years of age and should have the ability to speak fluent English

Salary
N3,400,000 – N4,000,000 monthly.

Application Closing Date
31st March, 2023.

Method of Application
Interested and qualified candidates should send their CV to: cuspeople@gruvyvest.com using the Job Title as the subject of the mail.

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