Assistant Front Desk Manager at Gruvyvest Finance

Full time @ListingAPI-2 in Fintech
  • Ikeja, Lagos, Gruvyvest Finance View on Map
  • Post Date : February 13, 2023
  • Apply Before : April 12, 2023
  • 0 Application(s)
  • View(s) 344
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Job Detail

  • Job ID 22353
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description
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Job Description

GruvyVest is a Savings & Investment online platform in Africa. GruvyVest helps million customers achieve their financial goals by helping them save and invest.

We are recruiting to fill the position below:

Job Title: Assistant Front Desk Manager

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities and Duties

  • Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.
  • Mailing and attending to telephone calls7
  • Prioritize and delegate daily work responsibilities to front desk staff.
  • Train and guide front desk staffs to provide quality customer services.
  • Manage staffing schedules, shift changes, payrolls, and labor costs.
  • Resolve guest issues and enquiries to ensure guest satisfaction.
  • Schedule front desk meeting to identify and resolve operational issues, accounting variances, and housekeeping discrepancies.
  • Develop and implement strategies for bell desk, front office and parking.
  • Ensure that facility is maintained clean, neat, safe and secure.
  • Ensure that employees are properly groomed and dressed.
  • Identify process improvement to achieve financial and service goals.
  • Plan shift schedule and duties based on business forecast.
  • Supervise the billing and cash processes to ensure compliance with company standards.
  • Provide feedback to the team members on their performances and improvements.
  • Assist in preparing yearly operating budgets, capital expenditure and manpower budgets.
  • Monitor and control expenses within the allotted budget.

Requirements

  • Candidates should possess relevant qualifications and work experience.

Salary
N2,800,000 – N3,000,000 Annually.

Application Closing Date
12th April, 2023.

Method of Application
Interested and qualified candidates should send their CV to: cuspeople@gruvyvest.com using the Job Title as the subject of the mail.

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