Billing Support Engineer at Elevation Professionals

Full time @ListingAPI-2 posted 2 years ago in Consulting
  • Lagos, Elevation Professionals View on Map
  • Post Date : August 3, 2023
  • Apply Before : August 17, 2023
  • 0 Application(s)
  • View(s) 184
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Job Detail

  • Job ID 29956
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Elevation Professionals is a management consultancy firm registered with the Corporate Affairs Commission several years ago to provide a wide range of consultancy services in Human Resources Management and Business to companies and enterprises in various sectors of the economy. We are a team of professionals with the requisite qualifications and experience to deliver excellent professional services to our clients.

We are recruiting to fill the position below:

Job Title: Billing Support Engineer

Location: Lagos
Employment Type: Full-time
Industry: Telecom / ISP
Employment Type: Permanent Job, Full Time

Job Description

  • Billing –Support –Engineer – Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
  • Technical Expertise & Hands-on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing
  • Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
  • Provide end-to-end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
  • Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting.
  • Provide support to the Customer Operations team, Internal Users, Revenue Assurance and Business needs
  • Analysis of Events / Renewals/Services/Systems in error, provide workaround solutions
  • Overall knowledge of the E2E application, systems & solutions for their application suite.
  • Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
  • Accountable for meeting & improving SLA & KPIs for their application suite.
  • Responsible for driving down the incidents, problems, trouble tickets, service request trends, configurations, automation, Small Development, and backend fixes.
  • Support on work allocation (shifts, rotas)
  • Expert in Operational criticality like Backup & restoration, Fraud handling, and Revenue sensitive operations.

Functional Area:

  • IT Software – Application Programming, Operations & Maintenance

Role Category:

  • Operations, Automation, Telecom Billing Domain

Qualification

  • Graduate / Post-Graduate Degree

Experience:

  • 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.

Key Skills:

  • Unix / Shell Scripting / SQL / My SQL/ORACLE

Salary
N200,000 monthly (Negotiable).

Application Closing Date
17th August, 2023.

Method of Application
Interested and qualified candidates should send their CV (PDF or MS Word only) to: careers@elevationprofessionals.com using the job title as the subject of the mail.

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