Brand Community Manager at Apex Network Limited

Full time @ListingAPI-2 in Fintech Email Job
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Job Detail

  • Job ID 31969
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Apex Network is a Financial servicing firm, where anyone anywhere can easily and securely transact Bitcoin, which is the future of Money and a catalyst for creating and open financial system in Africa and the World.

We are recruiting to fill the position below:

Job Title: Brand Community Manager

Location: Lagos
Job type: Full-Time
Department: Brands & Marketing

Job Description

  • If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
  • The ideal Community Manager has exceptional oral and written communication skills.
  • They have the ability to develop engaging and unique content.
  • You should be a ‘people person’ with great customer service skills.
  • You should also possess the ability to moderate community conversations, both online and offline.
  • Ultimately, you will act as the face and voice of our brand and the management of all community communication.

Responsibilities

  • Ensure that communication and social media campaigns align with marketing strategies
  • Provide engaging content in a variety of forms, such as text, image, and video, for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in community building and brand awareness boosting events.
  • Ensure brand consistency by communicating with Marketing, PR, and Communications teams.
  • Liaise with Development and Sales departments to keep up-to-date on new features and products
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay informed on trends in digital technology.

Requirements

  • Candidates should possess a B.Sc Degree in Marketing or a relevant field with relevant work experience.
  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics, and to utilize those metrics (e.g. repeat attendance at events)
  • Excellent verbal communication and writing skills
  • Hands on experience with brand management through social media
  • Monitor website traffic and customer engagement through metrics, and be able to interpret those metrics.
  • Knowledge of online channels of marketing and marketing practices
  • Attention to detail and ability to multitask.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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