Call Center Agent at Berylspring Limited

Full time @ListingAPI-2 posted 2 years ago in Fintech
  • Ikeja, Lagos, Berylspring Limited View on Map
  • Post Date : April 12, 2023
  • Apply Before : April 17, 2023
  • 0 Application(s)
  • View(s) 234
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Job Detail

  • Job ID 24796
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Berylspring Limited is a Fintech company that provides quick loans to customers via an online process.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

  • Manages recovery of overdue loan.
  • Contacting customers daily/weekly and informing them of their overdue loans.
  • Following up with customers daily/weekly on previous payment redemption date
  • Advising customers on the best payment options and negotiating suitable payment plans.
  • Thoroughly understands assigned portfolio and product.
  • Responding to customer queries and escalating accordingly.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting accurate customers feedback daily/weekly.

Requirements

  • Candidates should possess an OND / HND / B.Sc qualification with 0 – 2 years work experience.
  • Previous experience in tele-collections or Customer Service will be an added advantage
  • Strong Written, Communication and Negotiation Skills.
  • Agile, Teachable and willing to learn.
  • Ability to collaborate with a team in a fast-paced environment.
  • Attention to detail and strong Listening skills.
  • Persuasive, sales / marketing and analytical skills will bean added advantage.
  • Must have Android Phone.

Salary
N50,000 – N75,000 monthly.

Application Closing Date
17th April, 2023.

Method of Application
Interested and qualified candidates should send their CV to: hr@tenportion.com using the Job Title as the subject of the email.

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