Call Centre Agent / Loan Recovery Officer at Lighting Finance Technology Nigeria Limited

Full time @ListingAPI-2 posted 4 months ago in Banking / Finance
  • Lagos, Lighting Finance Technology Nigeria Limited View on Map
  • Post Date : December 15, 2024
  • Apply Before : December 31, 2024
  • 0 Application(s)
  • View(s) 68
Email Job
  • Share:

Job Detail

  • Job ID 61661
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Lighting Finance Technology Nigeria Limited is a Loan Company, giving out Soft loans to qualified Individuals and the General Public.

 

We are recruiting to fill the position below:

 

Job Title: Call Centre Agent / Loan Recovery Officer

 

Location: Oregun, Ikeja – Lagos

Employment Type: Full-time

 

 

Job Summary

 

We are looking for Agent-Loan Recovery Officersthat will contact our delinquent customers and walk them through repaying their debts.

Duties

 

Contacting customers and informing them of their overdue bills.

Inform customers of overdue accounts and amount currently owed

Collect payment by advising the customer to pay his loan via the approved channel only.

Advising customers on their payment options and suggesting methods of payments.

Negotiating suitable payment plans.

Ensure all customer information is correct, including phone numbers and addresses.

Record all interactions and commitment to repay debts in the CRM.

Job Qualifications

 

Minimum Qualification: OND / HND / B.Sc

Must have experience of 1 to 3 years as Loan Recovery Officer, (Call Centre Experience is an advantage).

Profiency in relevant Computer Applications.

Strong Negotiation and Persuasive Skills is required.

Must speak English fluently and fluency in our native languages is an advantage as well.

Knowledge of Customer Services Practices and Principles.

Excellent Communication Skills, (superior Listening, verbal and written skills).

Renumeration

This job is strictly salary (N50,000 – N80,000 monthly) plus commission based with a transport allowance and other incentives qualified for.

 

Application Closing Date

31st December, 2024.

 

Method of Application

Interested and qualified candidates should send their CV to: lightingfinancetech@gmail.com using the Job Title as the subject of the mail.

 

Note

 

Task is to make outbound calls to customers to recover and collect debts.

Note: DEBTS!

Applicants within Oregun, Ketu, Ojota, Ikeja, Ogudu, Mile 12 and its Environs will be considered.

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.