Client Services Officer at Skyhigh Medical Centre

Full time @ListingAPI-2 posted 2 years ago in Healthcare / Medical
  • Lagos, Skyhigh Medical Centre View on Map
  • Post Date : May 23, 2023
  • Apply Before : June 5, 2023
  • 0 Application(s)
  • View(s) 378
Email Job
  • Share:

Job Detail

  • Job ID 27028
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Skyhigh Medical Centre puts the needs of the patient first. It believes a healthcare system should be affordable, accessible, and quality-driven.through integrated healthcare services. Over the past few years, Skyhigh Medical Centre has continued to remain a leading healthcare provider to the communities in Lagos, promoting and providing essential healthcare delivery.

We are recruiting to fill the position below:

Job Title: Client Service Officer

Location: Magodo, Lagos

Responsibilities

  • Warm welcoming of patients/Clients
  • Attending to patients enquires, complain, question and proffer/render appropriate support and provide solution
  • Perform all clerical duties necessary to keep the hospital running
  • Manage incoming calls & follow up patient for next scheduled appointment
  • Retrieve patients file Number, Register New patients and get their details so they can be registered appropriately
  • Give out Claim form to HMO patients, making sure patient sign it and ensure that all daily claims are well arranged and given out to the Head of Admin/HMO Officer
  • Liaise with HMO’s and other corporate organization for patient eligibility and approval
  • Send daily reports to Head of Admin/Client Executive
  • Calling of dormant client/patient
  • Response to official email
  • Follow up with patient for their next schedule appointment
  • Confirm an HMO patient, check the I.D to confirm if the patient HMO is still active. Call HMO helpdesk when necessary or when referring a patient to see a specialist. Also get Authorization code before some certain treatment or admission can be done
  • Scheduling appointment /Proper Record Keeping
  • Gives detailed explanation of services, listen to patients concerns and handling complaints and inform necessary to department for correction and follow up
  • File important document and keep them well arranged
  • Account reconciliation on payment received and expenses incurred in the day to day running, Update client Information and other basic update as required.
  • Management of receivables from clients via: cash, cheque, direct payment and inter-switch.
  • Ensure all receivables are remitted to the account department

Qualifications

  • Interested candidates should possess a Degree
  • Have at least 2-3 years work experience in Health sector as a Client Service
  • Must have a good communication skills
  • Must reside in Lagos

Application Closing Date
5th June, 2023.

How to Apply
Interested and qualified candidates should forward CV to: hr@skyhighmedicalcentre.com using the Job Title as the subject of the email.

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.