
Corporate Retention Associate (Port Harcourt) at Reliance Health
Full time @ListingAPI-2 posted 10 months ago in Healthcare / Medical Shortlist Email JobJob Detail
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Job ID 52148
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Experience See Job Description
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Gender Male or Famele
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Qualifications See Job Description
Job Description
Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.
We are recruiting to fill the position below:
Job Title: Corporate Retention AssociateÂ
Location:Â Port Harcourt, Rivers
Employment Type: Full Time
About the job
- This role is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience.
- The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues.
- Act as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have
- Assist corporate clients in onboarding and navigating our system and the healthcare system in general
- Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur
- Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients
- Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services
- Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly
Requirements
- Must be based in Port Harcourt
- B.Sc./HND degree
- Strong written and spoken communication skills
- Strong analytical thinking skills
- Ability to work in a team and collaborate with various individuals
- Strong interest in developing a career in a client-focused role
- Sales/Customer Success/Client Relations experience are added advantages
Benefits
- Work alongside & learn from best-in-class talent
- Join a market leader within the Insurance space
- Attractive Salary & benefits
- Fantastic work culture
- Work and learn from some of the best in the industry
- Great work-life balance
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online