Corps Member (Contact Center Unit) at Invent Alliance Limited

Full time @ListingAPI-2 posted 1 year ago in Consulting
  • Lagos, Invent Alliance Limited View on Map
  • Post Date : April 26, 2023
  • Apply Before : May 10, 2023
  • 0 Application(s)
  • View(s) 299
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Job Detail

  • Job ID 25395
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Invent Alliance Limited is a company specialized on creation of multi-sectoral and multi-disciplinary business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles.

We are recruiting to fill the position below:

Job Title: Corps Member (Contact Center Unit)

Location: Lagos

Job Brief

  • We are currently hiring Corps Members for an Intern role in our contact center unit to be the liaison between our company and its current and potential customer.

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets.

Requirements

  • Presently undergoing NYSC and seeking a place to process PPA.
  • Candidate must reside around the Lekki-Ajah axis for easy access to work.

Salary
N30,000 – N50,000 / Month

Application Closing Date
10th May, 2023.

How to Apply
Interested and qualified candidates should forward their CV to: admin@inventallianceco.com using the Position as the subject of the email.

Note: The company does not provide accommodation.

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