Customer Service Executive at Origin Tech Group

Full time @ListingAPI-2 posted 12 months ago in Agriculture / Agro-Allied
  • Surulere, Lagos, Origin Tech Group View on Map
  • Post Date : September 21, 2023
  • Apply Before : September 26, 2023
  • 0 Application(s)
  • View(s) 210
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Job Detail

  • Job ID 32721
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Origin Tech Group is an Agricultural value-chain company providing within different industires. Our businesses span Agricultural and heavy-duty construction equipment, agriculturalmechanisation, furniture production, Automobile assemblyand Construction among others.

We are recruiting to fill the position below:

Job Title: Customer Service Executive

Location: Surulere, Lagos
Employment Type: Full-time

Job Description

  • Handle incoming phone traffic; ensuring callers get to the appropriate person to assist them, assist in scheduling customer appointments, updating customers on current repairs, etc.
  • Greet people that enter the office
  • Assist in preparing final billing
  • Manage repair schedule and distribute work load
  • Handle updating customers on the status of their vehicles at certain points in the repair process
  • Prepare folders for delivery of vehicles back to customers
  • Assist in final delivery of vehicles back to customers; walk them through the repairs and paperwork.

Requirements

  • Bachelor’s Degree in an Engineering related field.
  • 3 – 5 years of experience in automotive aftersales.
  • A computer literate with proficiency in all Microsoft Office applications especially Microsoft Excel.
  • Proven record of success in customer-facing roles and in providing customer services.
  • Basic automobile/technical knowledge and skills.
  • Strong written and verbal communication skills.
  • Excellent organisational skills, willingness to learn and work.
  • Excellent communication and time management skills.

Application Closing Date
26th September, 2023.

Method of Application
Interested and qualified candidates should send their CV to: hris@origingroupng.com using the Job Title as the subject of the mail.

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