Customer Service Officer at PWAN Advantage

Full time @ListingAPI-2 in Real Estate
  • Ibeju-Lekki, Lagos, PWAN Advantage View on Map
  • Post Date : October 11, 2023
  • Apply Before : October 16, 2023
  • 0 Application(s)
  • View(s) 153
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Job Detail

  • Job ID 33499
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

PWAN Advantage Resources Limited is a Real Estate Marketing and Development Company; providing our clients with the best affordable real estate options (both commercial and residential properties) in Africa. Our story is beyond what we do but about what drives us as a company. That drive is our vision to make home ownership dream a reality for as many people as possible and our mission to discover affordable lands in fast developing areas; purchase them in bulk and make them available to clients.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ibeju-Lekki, Lagos
Employment Type: Full-time

Responsibilities

  • Manage incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid, and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts, and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Qualifications

  • Candidates should possess a Bachelor’s Degree with 1 – 4 years of work experience.
  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Smart, young and beautiful.

Application Closing Date
16th October, 2023.

Method of Application
Interested and qualified candidates should send their CV & cover letter to: hrpwanadvantage@gmail.com using the Job Title as the subject of the email.

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