Customer Service Representative at GUO Transport Company Limited

Full time @ListingAPI-2 posted 5 months ago in Logistics and Transportation
  • 0, Lagos, GUO Transport Company Limited View on Map
  • Post Date : October 17, 2025
  • Apply Before : October 28, 2025
  • 0 Click(s)
  • View(s) 56
Email Job

Job Detail

  • Job ID 216104
  • Experience  See Job Description
  • Gender  Male or Famele
  • Qualifications  See Job Description 

Job Description

GUO Transport Company is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern and environmentally friendly fleet.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki, Lagos
Employment Type: Full-time

Job Description / Responsibilities

  • Greet and assist walk-in customers in a friendly and professional manner.
  • Provide information about our logistics services, pricing, and delivery options.
  • Answer customer inquiries about parcel registration, collection, and general logistics processes.
  • Efficiently register parcels into the system ensuring accuracy in customer details, parcel specifications, and delivery instructions.
  • Verify customer identification and collect necessary information for the registration process.
  • facilitate the smooth and secure collection of parcels by verifying customers’ details and providing the correct parcels.
  • Ensure adherence to parcel release protocols and document any deviations.
  • Address and resolve customer concerns issues or complaints promptly and professionally.
  • Collaborate with the other unit to resolve issues and provide feedback to improve service quality.
  • Handle cash transactions accurately, securely issuing receipts, and maintaining an organized cash register.
  • Adhere to company policies and procedures related to financial transactions.
  • Collaborate with Central Processing Station (CPS) and Resolutions teams to ensure timely and accurate parcel deliveries.
  • Assist in managing station logistics, including organizing parcels for dispatch and tripping.
  • Stay informed about updates in logistics processes and share relevant information with the team.
  • Provide exceptional service to our walk-in customers, The responsibilities revolve around efficiently registering and collecting parcels, addressing customer inquiries, and ensuring a seamless customer experience at our station.

Requirements

  • Interested candidates should possess a Bachelor’s Degree with 1-2 years experience.
  • Candidates must be resident around Orchid road, Lekki – Lagos

Work schedule for this job role is as stated below:

  • Mondays to Sundays (with one day off every week)
  • 7:30am- 1:30pm morning Shift
  • 1:00pm – 8:00pm Afternoon Shift

Application Closing Date
28th October, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Answers

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.