Job ID 22287
Experience See Job Description
Gender Male or Famele
Qualifications See Job Description
PrimoFinesse is a management consulting firm that transforms businesses for real growth and continuity.
We are recruiting to fill the position below:
Job Title: E-commerce Sales Representative
Location: Ogba, Berger – Lagos
Employment Type: Full-time
- The job of this role is to convert customer inquiries to sales through customer engagement and product knowledge and to maintain a healthy brand-customer relationship.
- We are a thriving beauty e-commerce company in Ikeja, Lagos Nigeria.
- We sell our products via our website, social media, and sales lines. Potential customers reach out to us through our sales lines to make inquiries and orders.
- Your job is to engage them, make recommendations and sell products to them using one of our sales lines.
- Find out the customer’s needs and recommend the right product for them to use following the company’s guidelines in order to meet sales targets.
- Inform customers of deals and promotions and increase cart value by recommending complementary items to go with their requests in order to sell as many products as possible per customer.
- Handle customer complaints and provide appropriate solutions; follow up to ensure resolution and escalate issues to the appropriate Manager as necessary.
- Maintain a positive, empathetic, and professional attitude toward customers at all times, providing a customer experience that will make the customer return.
- Proven sales / customer support experience.
- Experience with Website Sales and WhatsApp for Business is a MUST.
- Have a professional and friendly attitude and be able to develop a rapport with customers.
- Ability to multi-task, prioritize, and manage time effectively.
Application Closing Date
25th February, 2023.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.