Operations Coordinator at Rentokil Initial Plc

Full time @ListingAPI-2 posted 4 months ago in Janitorial Services / Environment Email Job
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Job Detail

  • Job ID 61075
  • Experience See Job Description
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

Rentokil Initial Plc employs 62,900 people across 90 countries – offering the experience and expertise of a multi-national organisation, whilst delivering services with the agility and characteristics of a local business. As world leaders in Pest Control and Hygiene & Well-being services, we deliver services that protect people and enhance lives, to commercial and private customers worldwide.

We are recruiting to fill the position below:

Job Title: Operations Coordinator

Location: Lagos, Nigeria
Job type: Full-time (Hybrid)
Category: Operations / Technical Services

Description

  • The Operations Coordinator supports all Operations Officers in the Unit for smooth running of the day-to-day operations and an exceptional client service to ensure proper execution of the pest management services as per Boecker® standards.

Responsibilities
Boecker® Operations Coordinator is held accountable for the below job responsibilities:

  • Implement the standards set in Boecker® Operations Manual.
  • Confirm scheduled appointments one day in advance in coordination with the operations officers/senior officers.
  • Receive technicians’ feedback after treatment, take notes, handle data filtration, prepare reports and circulate data in correct channels when needed.
  • Suggest improvements for reports and forms based on client’s feedback.
  • Update the sanitation and proofing recommendations’ list that is shared with clients upon delivering reports.
  • Identify cases where recurrent infestation and/or lack of cooperation by the client requires follow-up action by the Operations Manager.
  • Assist in organizing training sessions.
  • Answer clients’ inquiries regarding services, complaints and technical issues.
  • Assist in coordinating and following up with clients on sanitation and proofing recommendations.
  • Provide feedback for technicians regarding clients’ problems.
  • Assist in checking the Treatment Reports and report any negative finding.
  • Handle effective system data entry, electronic filing and archiving system.
  • Represent Boecker® in exhibitions, forums, and other events.

Requirements

  • Bachelor’s Degree in Business Administration, Environmental Science or equivalent.
  • At least 2-year experience in relevant field.
  • Good written and verbal communication skills
  • Time Management skills
  • Team Coordination
  • Administrative Skills; Experience with CRM and scheduling software
  • Attention to Details

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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