Process Design & Optimization Personnel at United Bank for Africa Plc (UBA)

Full time @Job Listing API posted 3 years ago in Banking / Finance
  • 0, Nigeria (Selected States), United Bank for Africa Plc (UBA) View on Map
  • Post Date : September 13, 2021
  • Apply Before : September 15, 2021
  • 0 Click(s)
  • View(s) 283
Email Job
  • Share:

Job Detail

  • Job ID 7525
  • Experience 2 Years
  • Gender Male or Famele
  • Qualifications See Job Description

Job Description

United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Process Design & Optimization Personnel

Location: Nigeria

Job Objective

  • To ensure optimal quality of all processes with the aim of improving customer experience by maintaining efficient and profitable operations that produce the highest quality of products and services.

 Roles & Responsibilities

  • Identify process gaps along with a root cause analysis of issues and make fact based recommendations for process improvement.
  • Drive process re-engineering and improvement.
  • Work with various teams to ensure the development of an efficient and scalable end to end process.
  • Make process design and development recommendations to standardize, improve or redesign processes to meet business needs.
  • Complete post deployment analysis, monitoring and driving recommendation for improvement to completion.

Candidate Profile
We are looking to hire a talented and experienced individual to drive our customer experience as a Process Design & Optimization officer. The ideal candidate must have:

  • Minimum of 2 years’ experience as operations personnel.
  • Firm understanding of process improvement techniques
  • Digital savviness
  • Experienced in Analytical Thinking
  • Customer journey mapping and Experience design
  • Highly skilled and experienced in the use of Kaizen tools
  • Project management
  • Lean Six Sigma qualification will be an added advantage.

Skills Required:

  • Problem Solving
  • Attention to details
  • Project Management
  • Goal Oriented
  • Initiative.

Knowledge Required:

  • Data Analysis
  • Product and process Knowledge
  • Proficient in MS packages.

Application Closing Date
15th September, 2021.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Other jobs you may like

 
Required 'Candidate' login to applying this job. Click here to logout And try again
 
 
Required 'Candidate' login for send message Click here to logout And try again
 
 

Apply for this Job

  • Drop a resume file or click to upload.
    To upload file size is (Max 5Mb) and allowed file types are (.doc, .docx, .pdf)
    or
    Upload Resume
  • Upload Cover Letter

    To upload file size is (Max 1Mb) and allowed file types are (.doc, .docx, .pdf)

  • By clicking checkbox, you agree to our Terms and Conditions and Privacy Policy

 

Job Alerts

 

Account Activation

Before you can login, you must activate your account with the code sent to your email address. If you did not receive this email, please check your junk/spam folder. Click here to resend the activation email. If you entered an incorrect email address, you will need to re-register with the correct email address.