
Relationship Manager at Excellent Jobs
Full time @ListingAPI-3 posted 4 months ago in Banking / Finance Shortlist Email JobJob Detail
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Job ID 63988
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Experience See Job Description
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Gender Male or Famele
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Qualifications See Job Description
Job Description
Excellent Jobs is a consulting andrecruitment firm, dedicated to hiring and managing great talents for its clients.
We are recruiting to fill the position below:
Job Title: Relationship Manager
Location: Jibowu, Lagos
Employment Type: Full-time
Job brief
As a Finance House, we are looking for a Relationship Managers to build and preserve trusting relationships with our customers. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.
To succeed in this role, you should be an excellent communicator, able to work with your team members and build rapport with customers. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.
Ultimately, you’ll maintain strong relationships with our company’s clients to boost our brand and profits in the long-run.
Responsibilities
Building positive relationships with customers
Assisting with generating new business (Risk Assets and Deposits)
Identifying opportunities for greater profits
Acquire new clients through developing professional relationships based on trust, empathy, credibility and ethical conduct.
Advise clients on their personal financial needs and objectives by analyzing their financial needs and objectives, recommend suitable in-house ‘off the shelf’ financial solutions, and execute clients’ instructions on their banking and financial transactions.
Perform acceptance checks and on-boarding of clients in accordance with established policies and procedures.
Perform ongoing servicing of retail/ corporate client accounts and identify any potential opportunities for extending basic banking services.
Other Responsibilities:
Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve customer complaints quickly and effectively
Promote high-quality sales and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Gain solid knowledge of competitors
Requirements
Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Experience in sales or customer service in the banking industry is preferred
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Teamwork and leadership skills
Customer-oriented mindset
2-5 years banking experience in Credit and Marketing/ relationship management
BSc/BA in Business Administration or similar field
Salary
N200,000 – N300,000 Monthly.
Application Closing Date
10th January, 2025.
How to Apply
Interested and qualified candidates should send their CV to: excellentjobs95@gmail.
com using the Job Title as the subject of the mail.
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