
Tele-Loan Recovery Officer at Lighting Finance Technology Nigeria Limited
Full time @ListingAPI-2 posted 4 months ago in Banking / Finance Shortlist Email JobJob Detail
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Job ID 62601
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Experience See Job Description
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Gender Male or Famele
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Qualifications See Job Description
Job Description
Lighting Finance Services Limited, among her many services, is a Loan Recovery Agency, giving out Soft loans to qualified Individuals and the General Public.
We are recruiting to fill the position below:
Job Title: Tele-Loan Recovery Officer
Location: Oregun / Ikeja, Lagos
Employment Type: Full-time
Job Description
We are looking for Tele-Loan Recovery Officers that will contact our delinquent customers and walk them through repaying their debts.
Duties
Contacting customers and informing them of their overdue bills.
Inform customers of overdue accounts and amount currently owed
Collect payment by advising the customer to pay his loan via the approved channel only.
Advising customers on their payment options and suggesting methods of payments.
Negotiating suitable payment plans.
Ensure all customer information is correct, including phone numbers and addresses.
Record all interactions and commitment to repay debts in the CRM.
Qualifications
Minimum Qualification: OND / HND / B.Sc.
Must have experience of 1 – 3 years as Loan Recovery Officer, (Call Center Experience is an advantage).
Proficiency in relevant Computer Applications.
Strong Negotiation and Persuasive Skills is required.
Must speak English fluently and fluency in our native languages is an advantage as well.
Knowledge of Customer Services Practices and Principles.
Excellent Communication Skills, (superior Listening, verbal and written skills).
Remuneration
This job is strictly salary (N50,000 – N80,000 monthly) plus commission based with a transport allowance and other incentives.
Application Closing Date
31st December, 2024.
How to Apply
Interested and qualified candidates should send their Updated CV to: Lightingfinancetech@gmail.com using the Job Title as the subject of the mail.
Note
Task is to make outbound calls to customers to recover and collect debts.
Note: DEBTS!
Applicants within Oregun, Ketu, Ojota, Ikeja, Ogudu, Mile 12 and its Environs will be considered.